and cool mission-critical servers and equipment in the Network Operations Center. The facility is controlled by York™ quad-compressor / dual-blower redundant systems. These systems provide a virtually dust-free and particle-free computing environment, with temperature, humidity, and air-quality regulation

Security
Restricted access to the Network Operations Centre is monitored by qualified personnel 24 hours a day, every day.

Failsafe Power Supply
Our Network Operations Centre currently has 800amps 3-Phase AC power currently available from PP&L™ (Pennsylvania Power & Electric). The facility is backed up and protected by UPS (Uninterruptible Power Supply) systems on each individual rack. In a very rare case of utility outage, our Cummins™ 250KW diesel generator starts automatically, taking over for the UPS systems and supplying all necessary power for the facility. The generator interfaces to the power grid through a Cutler-Hammer™ automatic transfer panel. The generator is powered by a 500 gallon fuel tank, capable of running without refueling for approximately 80 hours.

24x7x365 Monitoring
The Network Operations Centre uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The Network Operations Centre also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports are monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. We provide network monitoring of the Local Area Network, Internet connectivity (all routers, switches, and wiring), and the Internet backbone via MRTG. Our close and constant communication with our upstream backbone providers ensures that our customers have constant access to high-performance Internet connections. Failure on any monitoring service results in audible alarms, LAN messages, and alerting our staff paging system.

Hardware
The Network Operations Center utilizes ONLY top name brand hardware. The facility is centered on a Cisco™ 7206VXR Router, with the newest Processor (CPE400), connecting via Gigabit Ethernet to the Hewlett Packard™ Procurve™ 4108GL primary switch. Hewlett Packard™ Procurve™ managed switches comprise the power and stability of the network, operating at 100mbps switched Ethernet speeds.