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Billing Frequently Asked Questions

1. What methods of payment do you accept?
2. When are payments due?
3. Can I pay my account in advance?
4. What are your bank account details?
5. How do I view my invoices?
6. What happens if I get behind paying my account?

 

1. What methods of payment do you accept?
We presently accept payment through direct deposit, cheque, or credit card (mastercard/bankcard/visa) via PayPal ®Click here for details.
 

2. When are payments due?
Payments are due 7 days from the invoice date.

3. Can I pay my account in advance?
Yes! We accept prepayments of 12 months for convenience. Many of our clients prefer to make a single payment each year rather then many repeated payments throughout the year.

4. What are your bank account details?

A/c Number: 10256666
A/c Name: Axiom Networking Solutions
Bank: Commonwealth Bank of Australia
Branch: 064400

You will also find these details listed on Payment Options.

5. How do I view my invoices?
All invoices are issued by Axiom Networking Solutions via email, unless otherwise requested.

6. What happens if I get behind paying my account?
If your account is not paid within the 7 days from the invoice date we may at our discretion add an additional $10.00 overdue account fee, you will be re-notified of the invoice. If payment is still not received we will suspend your account until payment is collected. Suspending an account involves blocking all access to email and your website. We only do this as a last resort.  

 

Other Questions?
If you have a question not dealt with here please contact us.