Billing Frequently Asked Questions
1. What methods of payment
do you accept?
2. When are payments due?
3. Can I pay my account in advance?
4. What are your bank account details?
5. How do I view my invoices?
6. What happens if I get behind paying my account?
1. What methods of payment do
you accept?
We presently accept payment
through
direct deposit, cheque, or credit card (mastercard/bankcard/visa)
via PayPal ®.
Click here for details.
2. When are payments due?
Payments are due 7 days from
the invoice date.
3. Can I pay my account in
advance?
Yes! We accept prepayments of 12 months for convenience. Many of our clients prefer to make a single
payment each year rather then many repeated payments throughout the year.
4. What are your bank account
details?
A/c Number: 10256666
A/c Name: Axiom Networking
Solutions
Bank: Commonwealth
Bank of Australia
Branch: 064400
You will also find these
details listed on Payment Options.
5. How do I view my invoices?
All invoices are issued by
Axiom Networking Solutions via email, unless otherwise requested.
6. What happens if I get behind
paying my account?
If your account is not paid
within the 7 days from the invoice date we may at our discretion add an
additional $10.00 overdue account fee, you will be re-notified of the
invoice. If payment is still not received we will suspend your account until
payment is collected. Suspending an account involves blocking all access to
email and your website. We only do this as a last resort.
Other Questions?
If you have a question not dealt with
here please
contact us.
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